About Terkel Nørlund
Terkel Nørlund has
- More than 35 years IT experience focused on systems development, project management, IT management and strategies, and IT supplier management.
- More than 20 years experience in sourcing, negotiation, contract development, contract implementation, and relationship management, related to IT services, hardware, and software.
- Now involved in web development.
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| Date of birth: | 01.07.1954 |
| Nationality: | Danish |
| Languages: | Danish, English, Swedish, French, German |
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PROFESSIONAL EXPERIENCE
Senior Category Manager, AB Tetra Pak, Sweden. 03/2010 – 08/2022 Leading sourcing, contracting, and supplier base management, in the sub-segment IT hardware, operational services, and infrastructure related software. Global spend 40-50 m€. SPOC to Technical Infrastructure Services. Coaching category managers in sourcing and contracting activities. Responsible for market analysis, risk management, and sourcing strategy development within the sub-segment.
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Independent Consultant, Switzerland (mainly to Tetra Pak). 09/2007 – 03/2010 Re-negotiation of a 5 year contract for outsourcing of application operations of SAP R/3 and other applications.
Sourcing and contracting a global supplier for delivery of Cisco hardware. Re-negotiation of a 3 year contract for application operation and support of legacy applications. Sourcing and contracting of self-healing software.
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Supplier Manager, Tetra Pak International, Switzerland. 07/2002 – 09/2007 Developing and negotiating a 5 year contract for outsourcing of application operations of SAP R/3 and other applications. Managing contract development, service descriptions and the negotiation leading to contract closure. Coordinating external legal advice as well as technical subject matter advice. Managing the transition into the new contract. A number of parallel projects were executed in order to implement the new governance of the relationship, service levels at application level, and a technology refresh. Managing the day to day relationship within the new contract framework. Negotiating changes to existing services and new services. Performing benchmarking and ensuring continuous improvement. Cost benefit analysis for desktop outsourcing. Leading the commercial and legal track in the investigation of a potential outsourcing of 20,000 desktops and 1,100 local servers.
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IS/IT Director, Tetra Pak Plastics Division, Switzerland. 08/1998 – 07/2002 Management of the IT Shared Services with a staff of 11. IT Shared Services is responsible for operation and support of central application systems, local file and application servers, wide area network and implementation and support of IT infrastructure on all locations. IT Shared Services is further providing a help-desk function as a single point of entry for all IT related requests or problems. The help-desk is performing end-user support also for remote users. Management support in IS/IT related issues for the business units. In co-operation with the management of the individual businesses: development of MIS strategy, planning and execution of activities to improve the use of information technology in support of the respective business areas. …
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Regional Support Manager, Tetra Pak CAMEA, Turkey. 04/1997 – 08/1998 Establishing a basic support unit for 20 companies in Central Asia, the Middle East, and Africa. Establishing technical and application support for legacy applications. Rollout of wide area network, e-mail and an application for financial reporting to the regional HQ. Decision support in IS/IT issues for the management of companies in the region.
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IT Manager, Tetra Pak Kuban, Russia. 08/1995 – 04/1997 IT Manager for 4 newly acquired factories in Southern Russia. Building up an IT department with the staff of 7. Training of a local successor as future IT Manager. |
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| IT Manager, Egmont Magazines A/S, Denmark. 04/1994 – 08/1995 | ||||
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IT Management Identification of areas in the company where information technology could be utilised to achieve competitive advantage or higher productivity. Analysis of these areas and conduct of cost/benefit analyses. Launching and implementation of projects. Procurement of IT services, hardware, and software. Vendor contact and control. Project manager on system implementation projects and co-ordinating ongoing support for existing systems.
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| Senior Consultant, EAC Data Aps., Denmark. 10/1993 – 04/1994 | ||||
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IT Consulting Project manager for the implementation of a standard software package (Business 400) at various customer sites. Analysis of possibilities for the implementation of a standard software packages in EAC’s companies in the Far East. |
| Corporate IT Manager, EAC (Thailand) Ltd., Thailand. 10/1991 – 10/1993 | |
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IT Management Supporting the management in the formulation of IT policies, objectives and strategies. Preparation of action plans and overseing their implementation. Cooperation with division management in the company (a total of 1000 employees in 5 divisions) on IT strategy development, investment budgets, and project control. Contact with EAC head office on group IT strategy and WAN issues. Co-operation with other branch offices in the Far East on shared development and WAN issues. |
| Senior Consultant, EAC Data Aps., Denmark and U.S.A. 10/1988 – 10/1991 | |
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Project Management Project Manager and Systems Designer on development projects for the EAC US based companies, mainly Heidelberg Eastern Inc. in New York. Analysing user needs, documenting systems requirements, database design, systems design, and the planning and control of the development and implementation processes. |
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Department Manager, Systemgruppen A/S, Denmark. 05/1987 – 10/1988
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Systems Analyst, IBM Denmark A/S, Denmark. 12/1984 – 05/1987
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| Reasearch Associate, The Royal Veterinary and Agricultural University, Denmark. 02/1982 – 12/1984 |
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EDUCATION |
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1996: Masters in Business Administration (MBA) from Copenhagen Business School 1982: M.Sc. in Agriculture (major thesis in Physics)
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